1  SERVICES  What services do you provide?  We render all IT services 
2  SERVICES  Who are your services open to?  Our services are open to a wide range of organizations, from start-ups to already established organizations. 
    What is the typical implementation time frame for your services?  Implementation time frame depends on the complexity of the service. 
    Are your services restricted to a particular Geo-location?  Our services are not restricted to any geo-location         
    Can I request a demo of your services?  Demo can be requested after the first installment. 
    Do you offer ongoing updates and maintenance for your services?  Yes, we do 
3  REQUEST  Who can request a service?        Any organization or individual can request a service in MGP. 
4  REQUEST  How do I request a service?  To request a service, click on the contact us and follow the prompts 
5  PRICING  How does your pricing work?  Pricing in MGP is based on the services you’re requesting. Please select the services you want and send a request our support team will contact you. 
    Is your pricing negotiable?  Our pricing is slightly negotiable 
6  PAYMENT  Is payment made through an online channel?  All payment is made directly into the company’s accounts 
    In how many installments is payment allowed?  Payment for services is made immediately price negotiation takes place 
7  SUPPORT  How do I contact support?  To contact support, email customerservice@mgp.com 
    Are your support team always available?  MGP support is available 24/7         b  
    How long does it take for support to resolve a ticket?  It takes between 24 to 72hours, or it depends on how quickly the issue is resolved. 
8  PRIVACY POLICY  Is there a privacy policy protecting my usage of your website?  MGP website has a privacy policy protecting users on the website. 
    What can I do if I discover any breach of my privacy?  Open a ticket. The support team will investigate and resolve the issue. 
9  FEEDBACK  How do I give feedback?  To give feedback about a service, write a mail to customer service@mgprojectsllc.com   
10  SOCIAL MEDIA PAGES  Do you have social media pages?  Yes, we do. 
    Can I have the links to your social media pages?  Yes, you can follow our social media pages here:  facebook.com/mgprojectsllc  Instagram.com/mgprojectsllc  Twitter.com/mgprojectsllc   
11  TRAINING & CERTIFICATION  Do you offer general training & certification?  Offering IT training and certifications is one of our core areas. 
    Do you offer training to users adopting your IT solutions?  Yes, we do, if requested by the user and it attracts an additional fee. 
12  PARTNERS  Who are your partners?  Mustard Grain Projects LLC is a partner of Microsoft, Intermedia, and Lenovo 
    Are you open to partnership?  Yes, MGP is open to partnership.   
    How can we partner with you?    To partner with Mustard Grain Projects LLC, email partners@mgprojectsllc.com   
13  PRODUCTS  Do you have products?  Yes 
    What are some of the products your organization has?  FixDRide. It is an online automobile repair community where users meet with professional automobile engineers.