Intermedia Unite Service Plans and Pricing - MGP

UNITE PRO

$39.99 monthly

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UNITE ENTERPRISE

$49.99 monthly

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Mix and match
Free Device
Number of concurrent endpoints 5 5
Mobile apps
Desktop app
Unlimited calling
Auto Attendant
Call Pickup
Caller ID
Call transfer, Call Hold, 3-way calling, Music on hold
Paging
Intercom
SPAM Call blocking/tagging
911 admin notification
Voicemail
Voicemail transcription
Call recording
Receptionist mode
Web fax

ARCHIVING

Unite Additional Charge Additional Charge

COLLABORATION & PRODUCTIVITY

Presence detection
Team messaging
Business SMS
AI Assistant
File backup, sync and share 50GB 50GB
Exchange Mailbox

VIDEO MEETINGS AND CONFERENCING

HD video conferencing 100 Participants 200 Participants
HD audio conferencing 200 Participants 200 Participants
Screen sharing 100 Participants 200 Participants
Max videos on screen 100 Participants 100 Participants
Meeting transcription
Unlimited recordings
Screen annotation
Transcriptions & meeting insights

UNITE ENVISION ANALYTICS

QoS Dashboard
Call History
Supervisor Analytics
Wallboards
Detailed contact center analytics

UNITE EXTEND INTEGRATIONS

Active Directory
Chrome (click to call), G Suite integration, Outlook integration, Slack (meeting integration), Outlook/ Office 365 (meetings integration), Generic CRM screen pop
Sugar CRM, Zoho CRM, Zendesk
Salesforce, Service Now, NetSuite, MS Dynamics

CALL AND CONTACT CENTER

Agent Log in and Log out
Call Queuing, Configurable Wrap up time, Configurable agent removal from the queue, Greetings Management
Advanced Hunt Groups
Wall boards, Scheduled Reports, Graphical Reports, Real-time Status
Supervisor functions (Monitor, whisper, barge)

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Popular Add - Ons

Unite Archiving - Call for Price

Fax Lines - $22.99 per month each

Resource Line - $19.99 per month each

Toll-Free Numbers - Call for Price

Contact Center - Call for Price

Additional Phone Numbers - Call for Price

Exchange Email $17.49 per month each

Company Messaging $19.99 per month per local line $34.99 per month per toll-free line

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