services

Unite Pro 

Includes Cloud PBX with advanced call center, unlimited local and long distance calling, connection to up to 5 devices, Chat, File Sharing (50 GB/user), AnyMeeting (100 web participants per meeting) and Business SMS. 1 license is required for each unified communications user in the organization. 

Unite Essentials 

Includes Cloud PBX with unlimited local and long distance calling, connection to 1 device, Chat, AnyMeeting (4 web participants per meeting), file sharing (5 GB). 1 license is required for each unified communications user in the organization. Does not include Business SMS. 

Unite Enterprise 

Unite for Teams 

Integrated into MS Teams, includes Unite Cloud PBX add-on for Microsoft Teams with unlimited local and long-distance calling, Voicemail, Advanced Hunt Groups, Call History and Basic Calling Features. Includes 1 license of TeamsConnector integration software. 1 license is required for each user. Phone not included. Microsoft Phone System license required and must be purchased separately. 

Unite with Teams 

Designed to work in parallel with MS Teams, includes Unite Cloud PBX, delivered via Unite applications (mobile and desktop), with unlimited local and long-distance calling, Voicemail, Presence, Advanced Hunt Groups, Business SMS, and Call Analytics. Chat, Meetings and File Sharing disabled. 1 license is required for each user. 

Unite Basic 

Includes team chat, HD video conferencing (100 web participants), screen sharing, file sharing (50GB), and extension dialing accessible through Unite desktop and mobile apps. Does not include E911 and external calling. 

Auto Attendant 

Hide 

Select number of Additional Auto Attendants (1 Auto Attendant included with each account) 

Auto Attendant (additional) 

Greets callers and provides call routing options. For calls forwarded outside of the network, includes 1,000 minutes of outbound local calls per month. 

Groups 

Hide 

Select number of Additional Hunt Groups (10 Hunt Groups included with each account) 

Hunt Group (additional) 

Delivers calls to defined groups of users with routing rules. All calls forwarded outside of the network are charged per use. 

Company messaging 

Hide 

Select number of Additional Company Messaging 

Company Messaging on Local Number 

Allows customers to engage with text and picture messaging directly to your main company phone number while seamlessly being connected to subject matter experts who can provide fast and customized responses. 

Company Messaging on Toll-free Number 

Allows customers to engage with text messaging directly to your main toll-free phone number while seamlessly being connected to subject matter experts who can provide fast and customized responses. 

Resources & Utilities 

Hide 

Select Resource Lines, Fax Lines, Voice mailboxes or Additional Webfax 

Fax Line 

Used to enable fax machines, unlimited outbound local fax calls. 

Fax Line (500 min) 

Used to enable fax machines, 500 minutes of outbound local fax calls included per month. 

Fax Line (pay per use) 

Used to enable fax machines, all outbound fax calls are charged pay per use. 

Resource Line (500 min) 

Used to enable common area phones such as conference or lobby phones, 500 minutes of outbound local calls included per month. 

Resource Line (pay per use) 

Used to enable common area phones such as conference or lobby phones, all outbound calls are charged pay per use. 

Voicemail box (additional) 

Stand-alone voicemail box to segregate voicemails for specific purposes 

WebFax (additional) 

1 WebFax included with each Unite Pro and Enterprise License.