What is Intermedia Unite?
Intermedia Unite is a fully integrated cloud-based unified communications platform for small to medium businesses. We believe that people are the center of all communications and that tools facilitate that communication. Those tools should be easy to use, high-performing, and worry-free so that you can focus on the interaction and not the tools.
Intermedia Unite combines your phone system, chat, video, screen sharing, file management, and conference calling into a seamless experience that fits your business size, needs, and work style.
What You Benefit with Intermedia
Unite incorporates your business communication and collaboration methods and devices into one integrated, easy-to-manage system, these include:
Team Chat and Business SMS
With the Intermedia Unite Desktop and Mobile Apps, team members ...
Read MoreDesktop App
The free Intermedia Unite Desktop App brings essential collaboration tools ...
Read MorePhones
Phones Intermedia Unite phones are plug-and-play, delivered pre-configured to work ...
Read MoreSet Your Availability (Presence Indicator)
Set Your Availability (Presence Indicator) Intermedia desk phones and applications ...
Read MoreVideo Conferencing
Video Conferencing Use HD video conferencing to organize face-to-face meetings ...
Read MoreFile Backup and Collaboration
File Backup and Collaboration Securely back up and store your ...
Read MoreReceptionist View
Receptionist View Receptionists and administrative assistants can now view the ...
Read MoreHave You Downloaded The App?
Here Are What You Can Do From The App
Here Are What You Can Do From The App
Chat with individuals or groups. Create channels to share ideas and collaborate.
Meet in HD video and share your screen for more interactive and productive meetings.
Place, receive, manage calls, and switch between your desktop or mobile device during the call.
Easily access, share, and collaborate on documents securely from any location.
See real-time status of colleagues so you know who is available for a quick call, chat, or meeting.
Get full integration with Microsoft Outlook for click-to-call or click-to-chat from your Outlook contacts.
Intermedia Extend API Platform
Lots of integrations to enjoy with intermedia with the Intermedia App Marketplace
INTERMEDIA APIs – PLUG INTO PRODUCTIVITY
The Extend API platform allows you to integrate the features of our award-winning voice, video, contact center, and analytics services into business applications (CRMs, ERPs, Ticketing Systems, etc.). Developers can leverage our APIs to build custom solutions to meet business needs—like creating a better customer experience, improving internal processes, increasing employee productivity, and more
Build custom, powerful, award-winning voice capabilities into CRMs, ERPs, Ticketing Systems, and more.
Simplify workflows and spend less time switching between applications by adding calling directly to any application.
Easily capture, store, and access call recordings for coaching, proof of contracts, and more—simultaneously improving employee and customer experience.
Integrate video conferencing into business applications to bring employees and customers together.
Meet safely and securely in HD video from any application to improve communication and collaboration between teams and customers in real-time.
Access meeting details (meeting URL, dial-in details), quickly start and manage meetings from any calendar platform – saving teams time from jumping between apps.
Obtain valuable communication insights, consolidated into any reporting tool.
Access calling data from within any data management and visualization platform to help your organization visualize and optimize employee and customer interactions.
Collect user contacts from various sources into a single location.
Contact details like email address, phone number, and avatars can be drawn from multiple platforms into a single location—saving users time from switching between applications.
Deliver a better customer experience with Intermedia’s Contact Center API, by accessing the key contact center functions your business depends on.
Screen pops within your application provide the information to agents about each individual customer before the conversation starts – empowering agents to have smarter, more efficient customer engagements.
Build the dashboards, wallboards, and historical reports important to your business – and access them from anywhere, at any time.
Create, automate, and execute outreach campaigns, for the initiatives that matter to you – appointment reminders, surveys, marketing programs and more, via omni-channel (voice, SMS, and e-mail) from within any ecosystem.
Intermedia Unite Service Plans and Pricing
Find out which Intermedia Unite plan is right for your business
See Plans & Prices!
Wherever work takes you, a better way to communicate needs to come, too. With Intermedia, a full office communications suite goes wherever you go. Video, voice, chat, email, contact center, productivity apps, and more...all from one provider, on one platform, with one low monthly bill, plus 99.999% uptime SLAs and J.D. Power-certified technical support!
